Improved service quality and increased sales by developing strong knowledge of company's products and services.Exceeded company productivity standards % on consistent basis, handling more than % of quota each day.Met and exceeded productivity targets by handling every interaction with top-notch customer service.Consulted with customers regarding needs, addressing concerns.Shared detailed information regarding options to help customers make decisions.Delivered fast, friendly and knowledgeable service for routine questions and service complaints.Educated customers on special pricing opportunities and company offerings.Supported customer service goals and enhanced relations through friendly, knowledgeable and positive communication.Customer Service Associate / Monterrey Tile - Chandler, AZ 11/2019 - 12/2019
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